Delivery: How will my Pure Wood Pellets arrive?

We received some fantastic feedback this past week about the condition our Pure Wood Pellets arrived in and thought we ought to share the difference in our delivery options. 

When you make your order you are automatically given free 3 business day delivery as standard. However you can request for a small vehicle (7.5T Vehicle) if that is more suitable for the delivery. Otherwise it can often come in a large truck or arctic. 

You can also choose to have Next-Day delivery, Morning AM delivery or a set time delivery. These will be additional extras however. 

As standard we have a tail-lift and a pallet trolley to assist with off-loading each pallet for the customers. 

Please bear in mind that we contract out our deliveries, so any feedback is highly appreciated, and I am glad to say that the vast majority of all feedback is positive and we really enjoy working with our delivery partners. 

Below is a photo of how our pellets will arrive to your place. Remember any questions we are always here on 0800 4337 037 or via email at